Cancel a subscription

There is no single "cancel subscription" button in Velumi. Cancellation happens when the last paid project in an organization is either downgraded to the Dev plan or deleted. The subscription is cancelled automatically at that point.

How to cancel

For each paid project in the organization, either:

• Open the project, go to the Plan tab, select Dev, and confirm the downgrade — your project stays online and all data is retained, subject to Dev plan limits, or
• Delete the project entirely from Project → Settings → Delete project — this is irreversible

When the last paid project is downgraded or deleted, the subscription is cancelled automatically and any unused paid time is credited to your account.

Restarting a subscription

At any point after cancellation, you can upgrade a project back to a paid plan. If the organization no longer has a payment method on file, you'll be prompted to go through the checkout flow again to add one.