Invoices

Invoices are issued per organization and cover all projects in that organization. Each project's plan appears as a separate line item on the invoice.

Viewing invoices

Organization → Billing → Invoices

The invoice history shows all past invoices with their status, amount, and billing period.

Invoice statuses

StatusMeaning
PaidSuccessfully collected
OpenDue but not yet collected — see Failed payments
VoidCancelled invoice, no amount owed
UncollectibleMarked uncollectable after repeated failed attempts

Line items

Each invoice line item shows the project name and plan. For example:

Velumi Grow Plan — my-app.com

Line items are added automatically when you add or upgrade a project, and removed or credited when you downgrade or remove a project. Mid-cycle changes are prorated — see Proration and mid-cycle charges for when a prorated amount appears here versus being charged to your payment method right away.

Upcoming invoice

The invoices page shows a summary of your next invoice, including the amount due and the billing period end date. This reflects your current plans and any prorations already accumulated.

Downloading invoices

Each invoice has a Download PDF link. Invoices include your billing address and VAT number (if set) and are suitable for accounting purposes.

Paying an outstanding invoice

If an invoice is open, a Pay now link appears on the invoice. Clicking it opens a hosted payment page where you can complete payment. Alternatively, adding a new payment method on the billing settings page will trigger an automatic retry. See Failed payments.